Set up your sender and domain

Steps

1. 1

   Step 1: Open Domain Authentication

   Go to Settings, then Domain Authentication.

   Open Domain Authentication
2. 2

   Step 2: Add your domain

   Under "Add a Domain", type the domain you send from, like yourshop.com (no www and no @), then click Add Domain.

3. 3

   Step 3: Open its DNS records

   Under "Your Domains", click your domain to show its records. Each record has a Type, a Host and a Value, with a button to copy each one.

4. 4

   Step 4: Add the records where your domain is managed

   Sign in to your domain provider, open the DNS settings for your domain, and add one record for each row Envoi shows. Paste the Host and Value exactly as they appear.

5. 5

   Step 5: Click Verify

   Back in Envoi, click Verify next to your domain. DNS changes can take anywhere from a few minutes to a few hours to show up. The row tells you how many records are verified so far, and the badge changes to Verified once they all are.

6. 6

   Step 6: Add a sender

   Scroll down to Senders. Under "Add a sender", enter a Name your customers will recognise (like your shop name), type the part of the address before the @ (like hello), choose your verified domain, and click Add sender. Your first sender becomes the default.

7. 7

   Step 7: Choose your default sender

   If you add more than one sender, click Make default on the one most of your emails should come from. Campaigns use the default unless you pick a different From address in the campaign.